Privacy Policy

Visitors and users of our site are referred to as “user,” “you,” and “your,” and Wildekatt Safaris (Pty) Ltd, which includes the Site Wildekattsafaris.com in regard to this Site and data collecting, is referred to as “we,” “us,” and “our.”

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This website wildekatsafaris.com is operated and owned by WILDEKATT SAFARIS (PTY) LTD. By continuing to use wildekattsafaris.com, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms and conditions and privacy policy as well as other content provided by us. You can read our Terms and Conditions Here. If you do not agree with this policy, please refrain from using our website.

 

When visiting the website:

When you are visiting our website or you conduct a transaction on our website, Non-personal and Personal Information as part of the process. We collect personal information, such as your name, address and email address, age, payment details (including credit card information), comments, feedback, product reviews, recommendations. In addition we may ask you about your martial status, disability, medical history, pregnancy. 

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All information received from you on the booking form, on payment forms, from our website, and correspondence via email and from all our marketing will be treated with most strict confidentiality. The personal information we receive from you, when you enter on our website or provide us with in any other way, will only be collected and processed for the purposes for which it is provided. By submitting your personal information, you are giving us your consent to collect and process it.​​

We do not specifically market to people under the age of 18 years old. However the collection of personal information from children under the age of 13 years old it is under parents control and responsibility.​

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Third party links: on our website there may be links to third-party websites. This Privacy Policy only applies to information we collect from you on our website, unless otherwise specified. Any other link will be governed by the third party site’s privacy policies. You understand and agree that we are not responsible and we cannot accept any liability whatsoever for unauthorised or unlawful disclosure of your personal data by third parties who are not subject to our control.​

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Cookies:

This website uses Cookies, Cookies are small pieces of data stored on a site visitor's browser and may collect certain information, which will only be used to analyse and improve our website. They are typically used to keep track of the settings users have selected and actions they have taken on a site. collect the Internet protocol (IP) address used to connect your computer to the Internet; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. ​

Using your web browser settings, you may accept or deny cookies and tracking signals. Some portions of the Website may not function properly or at all if you opt to disable cookies. If you wish to learn more about how to manage cookies you can visit www.allaboutcookies.org.

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Purposes to collect Non-Personal and Personal Information and how we use it:

We collect such Non-personal and Personal Information for the following purposes:

• To provide and operate our services;

• To provide our clients/ and or users with ongoing customer assistance and support; to confirm and verify your identity or to verify that you are an authorised customer for security purposes;

• To be able to contact our clients and site visitors with general or personalized service-related notices and promotional messages; to better tailor the site and our products to your interests and needs; to suggest products or services (including those of relevant third parties) which we think may be of interest to you

• To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

• To comply with any applicable laws and regulations.

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We may contact you to notify you regarding your reservation, with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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Electronic communication data messages will be deemed to have been received by us if and when we respond to these messages. Data messages sent by us to you will be deemed to have been received by you. You warrant that data messages sent to us from any electronic device, used by you/website user, were sent and or authorised by you, personally and acknowledge that electronic signatures, encryption and/or authentication are not required for valid electronic communications between us and you/website users.

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Your information will be stored for as long as necessary for the purposes described in this Privacy Policy or as required by applicable law, or you allow us to use such information for a longer period. These are confidential measures that are in place to ensure the quality and safety of our services.

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​We may only release information when we have to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety.

 

The personal information we collect will only be accessible to our employees, and other parties related to the services we offer for your specific needs, and will be subject to reasonable confidentiality obligations. 

We make every effort to keep your data strictly confidential and safe from unauthorized access, abuse, or disclosure, and take appropriate technical and organizational measures in case of any illegitimate processing. If we become aware of any unauthorized use, disclosure or processing of your personal information. will immediately inform you.

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No information will be sold or provided to anyone other than the parties related to the services we offer in terms of applicable law. Your personal information will be used for the specific reasons stated above only.  

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Your rights:

You have the right to access, to rectificate or incorrect incomplete personal information, to restrict/suspend/erase personal information ("right to be forgotten"), if is no longer needed for the original processing purpose, or there is no other reason or justification to retain such information; to object to the processing of such information for direct marketing purpose; to withdraw your consent at any time, if processing of personal information is based on consent. You have the right to lodge a complaint with the relevant supervisory authority, if you are unsatisfied with the way we have processed your personal information.

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Changes to this policy:

Wildekatt Safaris reserves the right to modify the Privacy Policy when needed, at its sole discretion, so please review it frequently. This change will be effective as soon as published on our website.

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Our Information

If there are any questions regarding this privacy policy, you may contact us: Email: wildekattours@gmail.com | Mobile: +27 84 588 7732 | Website: wildekatsafaris.com | Company: WILDEKATT SAFARIS (PTY) LTD